A Sales Campaign is a sequence, or repeatable series of steps, that mimics your sales process to create a consistent process. Your sales campaigns in Imaginesales Technologies allow you to seamlessly execute your tasks in a way that fits your work rhythm (or campaign...get it?).
Since every sales process is different, Imaginesales Technologies allows you to create and customize your rhythm/campaign to your preferences.
Rhythm consist of email,phone, and other steps.
How to create a campaign is explained here?
Q 1. " I have 5 people sales team. I want to distribute the data among all the 5 members. Do I have to create 5 campaigns or can I do with 1 campaign"?
Ans: You can do with one campaign. When you are creating a campaign, assign the campaign to all the 5 sales people. The system wil distribute the data to all the 5 almost equally.
Q2. Does the campaign divides the data equally among all the 5 sales people. How does the system distribute the data among the sales people?
Ans: Say you have 5 sales people and 500 data. The system will divide 100 to each. Say you have 499 data and 5 sales people. The system will divide the 99 to all the sales rep. But the first sales rep will get 104. If you have 498 data and 5 sales rep, the system will give 99 to all and 103 to the first sales rep. If you have 497 data and 5 sales rep, it will give 99 to all and 102 to the first sales rep.
Q3. I made 10 dials. 4 people did not answer my call. Will these 4 people move to next step in that campaign or 6 people who did not answer my call will move to next step?
Ans: The steps in the campaign are the follow up steps. So all the phones that are not answered will move to next step. In this case 4 people who did not answer your call will move to next step.
Q4. How the software will know if the call is answered or not answered?
The system understands that the call is answered when the call outcome ( also called as call sentiment) is filled. When you call, there are two fields that you dispose. The first one is "call disposition" and the other one is "call outcome or call sentiment". You must fill the call sentiment when the call is answered. You should not fill the "call sentiment" if the call is answered.