Q. Zoho is a very complete product? What is that Zoho doesn't have & ImagineSales has? Do I need that feature?
Q2. Do I need to buy for every sales person a Zoho licence as well as a ImagineSales Licence?
Let me first explain some basic questions.
Q 1. Zoho is a very complete product? What is that Zoho doesn't have & ImagineSales has? Do I need that feature?
When Zoho was built it was for sales people. Today we have lot of insidesales or telesales. There never used to be so many telesales at those times. Today even fields sales people spend 30% of time over phone.
Zoho doesn't have dialer inbuilt.
There is no other Zoho telephony integration that allows all of the following:
- Auto calling.
- Calling through a mobile number.
- Receiving inbound call on mobile number.
If you are using Zoho then for follow up, you have to create tasks. So if a salesperson managing 100 leads generally have to create & complete 600 tasks. ImagineSales brings it down to 150.
Imaginesales does the following:
- Imaginesales automatically reads the telecom signal & understands if the call was answered or not answered automatically.
- If the call is not answered or unanswered Imaginesales can create reminder task automatically & will remind the sales person automatically.
Through Zoho you can't send SMS Whats APP. Imaginesales can
- Automatically send sms/Whats APP through your mobile number.
- Can send manual SMS/Whats APP through your mobile number.
- Can customize the sms/Whats APP automatically.
- Can receive SMS /Whats APP replies.
Zoho can't keep call recordings. ImagineSales can keep call recordings. Both inbound and outbound call recordings.
Q3. Do I need to buy for every sales person a Zoho licence as well as a ImagineSales Licence?
It depends. You can either have one admin account of Zoho or a Zoho licence for each person. Let me explain the use cases.
There is a Company named ABC. In their company they have 5 insidesales and 2 Accountant and the Owner.
In this case one Zoho log in will do with 5 Imaginesales Log in.
In the other case imagine the case of a company XYZ that has 30 insidesales, 16 support executive, 5 finance people, Delivery guys and so on.
Imaginesales fulfills the need of Insidesales as well as Suport people. But for rest all you will need Zoho log ins.
For further clarity call Sudip Samaddar @ 8860089620 or email him at email@example.com